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FAQ
1. Do you need to have an identification number to use PAGAMENTO VIRTUAL system and open a store?Yes, you need to have an identification number to contract with our company.
2. Am I obligated to display banners or other types of PAGAMENTO VIRTUAL system links in my store?
No, the inclusion of the PAGAMENTO VIRTUAL system in your store does not require the presence of links to our site, although the presence of our payment stamp has been shown to increase customer confidence at the time of purchase.
3. Does the system retain customer base information?
We do not keep customer's personal information. There are no applications for registration at the time of payment.
4. I want to use PAGAMENTO VIRTUAL statistics in my store. How does this system work?
It is available in the management system. You can track all transactions and all sales orders from your store.
5. Is it possible to have a customized system to interact with Pagamento Virtual?
Yes, but you must first talk with our design team and they will determine the time required. The system is flexible and designed for rapid deployment in key industry standards (XML, Socket, HTTP POST, FTP, use of Secure Layer, among others).
6. Do you provide the source code to allow me to customize PAGAMENTO VIRTUAL for my store?
We provide examples of source code in several technologies plus a kit which contains all the integration implementations. If your programming language is not covered talk to our design team who will help.
7. Do I need to install software on my computer to use PAGAMENTO VIRTUAL system?
No, the whole system must be browser-based access via the Internet.
8. Does PAGAMENTO VIRTUAL provide system support and service backup?
Yes, this is a differential offer. There is a team available for the tasks of: charge-back, rebates, returns and reconciliations.
9. How can I sign up to the PAGAMENTO VIRTUAL system?
Contact our commercial team Contact Us.
10. Can I have a fully tailored system?
Yes, although we believe the system is flexible enough to meet a huge range of requirements.
